Quick Answer: Can I Get My Money Back From Alibaba?

How do I report a seller on Alibaba?

Sign into the Complaint Center with your Alibaba account;Choose the Other Trade Dispute type and click Report;Fill the Respondent information, such as Email address, Member ID or Product URL, choose the scam type to continue.Fill out the complaint detail form and click Submit..

How long does it take to get a refund from Alibaba?

How long does it take for me to receive the refund for Trade Assurance order? Alibaba.com generally processes payments within 3 working days once an agreement has been reached.

Will Alibaba refund my money?

Once your refund application is approved, Alibaba.com will generally refund you within 7 business days. However, this may differ depending on your payment method: Credit Card: receive the refund within 10 working days. … Pay Later:receive the refund within 15 working days.

What is the safest way to pay on Alibaba?

Legit suppliers on Alibaba will accept these payment methods:AliPay (Fairly Safe)PayPal (Most Safe)Credit Cards (Fairly Safe)

Can I get scammed on Alibaba?

The truth is, yes, it is possible that you may get scammed on Alibaba.com IF you don’t know what you’re doing. However, with the information you learn in this blog post, the chances of you getting scammed on Alibaba will be very slim. Just to be clear: Alibaba itself is not a scam.

Why is Alibaba shipping so expensive?

The main reason behind the Alibaba shipping cost being so expensive is the distance. If you want to buy something and have it delivered to the USA, you must think about how far apart the two countries are.

How much does Alibaba charge per transaction?

1) Payment processing fee: 2.95% of the payment amount (capped at US $40 in the APAC region for MasterCard payment in USD & 3.5% of payment amount for American Express Payment). The fee will be deducted from your account automatically when you make payment.

Can you cancel order on Alibaba?

Whether the order can be cancelled depends on the order status. 1. For orders unpaid, please sign into All Orders, click “Cancel Order” button on the order detail page to cancel the order directly.

How do I negotiate shipping on Alibaba?

Here are my best tips for negotiating a competitive price with Alibaba suppliers.Show your respect for them. … Ask deep questions. … Ask for a sample. … Pretend you are not the decision maker. … Don’t give away your weaknesses. … Consider the supplier’s margin. … Be willing to walk away.

How do I avoid high shipping costs on Alibaba?

The only way to avoid high shipping costs is to arrange for a shipping company yourself where you will be able to negotiate a fair amount that will not make your inventory to be too pricy when you start to sell.

Is it safe to order in Alibaba?

Is Alibaba safe? Here’s the truth: Alibaba is a perfectly safe online platform to find products to sell online, providing that you know which suppliers and manufacturers to trust, and which you should avoid.

Does Alibaba offer free shipping?

Shipping costs on Alibaba and AliExpress depend on who you are buying from—manufacturers and retailers set their own prices. Many suppliers offer “free shipping”, but they’re simply rolling the costs over into the unit price just like dropshippers. … Some shipping costs include “Free on Board”.

Can I buy from Alibaba for personal use?

Yes, anyone can buy from Alibaba. Whether you’re an individual or a company that wants to import from China, you can order for products directly from manufacturers on Alibaba. The website essentially serves as an Internet directory where anyone can contact and buy directly from manufacturers.

How do I get a refund from Alibaba?

If you sign in with Alibaba.com APP, please follow below steps:Go to My Alibaba-Manage order, click the order to order detail page.On the order detail page, click Apply for refund to open dispute.Fill the dispute form then click “Submit”.After submitting the dispute, please wait for your supplier’s response.

How does payment work on Alibaba?

The Alibaba secure payment allows payments via credit card and debit cards, issued by Visa and MasterCard. However, keep in mind that there is a maximum transaction amount, paid via credit card, of US$50,000. In addition, the credit card companies charge a higher transaction fee, as compared to T/T payments.

Is Alibaba bigger than Amazon?

While Amazon is the larger of the two companies by a significant margin, both companies have quite similar revenue streams. When comparing Commerce as well as Cloud revenues, Amazon’s revenues are nearly 15x that of Alibaba’s. However, Alibaba’s advertising revenues are quite comparable to that of Amazon’s.

Is everything on Alibaba fake?

“Alibaba presents millions of products to source, all from the suppliers themselves,” according to BigCommerce’s blog. “In essence, you are getting supplier prices at insider rates, typically at a price point only senior and seriously connected merchandisers have before been able to nab.”

Can you haggle on Alibaba?

Can you bargain on Alibaba.com? Yes, you can request a quotation and ask for a lower price using the Alibaba message system. The supplier can adjust the price freely, and Alibaba.com don’t get in the way between the buyer and seller when it comes to price negotiation.